Delivery & Returns
Delivery Information
At The SaleSphere Hub, we are committed to delivering your purchases in a timely and reliable manner throughout the UK.
Standard Delivery: Your items will typically arrive within 3-5 working days. Express Delivery: For items needed post-haste, opt for our express service. Full details are available on our delivery information page.
Returns Policy
We want you to be completely satisfied with your purchases. If that’s not the case, we offer a 14-day returns policy. Items must be returned in their original condition, unused and with packaging intact.
Initiating a Return:
- Email info@salesphere.co.uk within 14 days of receipt.
- Include your order number and the reason for the return.
- Await our instructions for the next steps.
Please note, customers are responsible for return shipping costs. Refunds will be processed to the original method of payment within 14 days upon receipt of the returned merchandise.
For comprehensive guidelines or further help, please visit our contact page.
Exchanges
We do not offer direct exchanges at this time. If you require a different item, please return the original for a refund and then place a new order.
Damaged or Faulty Goods
In the unfortunate event that any goods arrive damaged or faulty, please contact us promptly at info@salesphere.co.uk with the details and photographs of the issue, and we will arrange for a replacement or refund.
Thank you for shopping with The SaleSphere Hub.
Please note that this policy is subject to the terms and conditions of The SaleSphere Hub. We reserve the right to modify our delivery and returns policy at any time.